Chicagoland ComEd consumers living in Highland Park will have better access to data and decision-making regarding their electricity consumption once ComEd transitions from analog to digital “smart” meters.
Smart meters collect and store information on customers’ usage patterns so that households can make adjustments to save money on their electric bills. While the upgrade is required by Illinois law, customers may temporarily opt out of the smart meter by contacting ComEd; however, those customers will be charged extra service fees to delay the change.
Installations will be performed either by ComEd or its subcontractor, Corix. ComEd will initiate contact with each household to schedule an appointment. Consumers are advised to keep access to their meters free of obstacles on the day the appointment is set.
During installation, which lasts approximately 10 minutes, short interruptions to electric power may occur. Those households that depend on life support or other critical medical equipment are advised to call ComEd at 866-368-8326.
Citizens should remember that personnel assigned to install the new meters will knock on the occupant’s door first, always carry photo identification and never ask to enter the premises or inquire about payment. Occupants are advised to ask technicians for valid identification.
Alerts Sign-up