City of Highwood issued the following announcement on April 13.
Lake Shore Recycling (LRS) Update on waste hauling during pandemic.
LRS is fortifying their residential routes with extra drivers to keep up with the increased volume residents are putting out (waste, recyclables and yard waste). For this reason, some pick-up times may change.
All routes are extremely heavy, both in terms of volume and weight. This is a byproduct of most of America working from home, and taking on added projects beyond conventional waste.
LRS is maintaining a suspension of bulk items and extra material collection. Do NOT place bulk/large items at the curb.
The LRS Customer Service Center team members are all working from home. Increased phone call volume coupled with team members working from home has increased hold time.
LRS is grateful for your partnership during this unusual time. You are likely facing many of the same challenges.
Original source can be found here.
Source: City of Highwood