Dominick DiMaggio Mayor | Hawthorn Woods Village President
Dominick DiMaggio Mayor | Hawthorn Woods Village President
Residents in the Hawthorn Woods Country Club community are experiencing issues with their water service following a watermain break affecting several neighborhoods. The Village of Hawthorn Woods has been in contact with Aqua Illinois, the company responsible for local water service, to address the situation.
Aqua Illinois reported that repairs to the broken watermain have been completed. However, some residents may still notice brown water coming from their taps. According to Aqua Illinois, affected residents should flush their faucets using cold water for 10 minutes until the water runs clear.
A Boil Water Advisory has also been issued for property owners on Harborside Way, Twin Eagles Court, Shore Acres Drive, and Tournament Drive. These residents were notified by email last night and again at 8:00 a.m. this morning.
"Aqua has completed the repair of a watermain break. They have stated that anyone experiencing brown water will need to flush their faucets for 10 minutes on cold water until the water runs clear. Additionally, a Boil Water Advisory has been issued for the affected residents of the watermain shut-off and repair, which Aqua has identified as property owners on Harborside Way, Twin Eagles Court, Shore Acres Drive, and Tournament Drive... According to Aqua, these residents were notified via email last night and again at 8:00 a.m. this morning," according to an official statement from village authorities.
The Village is monitoring Aqua’s response closely and encouraging open communication between Aqua Illinois and local residents.
Aqua Illinois provides real-time updates through its Water Quality & Service Incident Map where customers can check current concerns or active service issues in their area by visiting the map online.
For questions about this issue, residents can contact Village Hall at (847) 438-5500 or reach out directly to Aqua Illinois Customer Service at (877) 987-2782.
The Village expressed appreciation for resident patience while work continues toward restoring normal service levels.
Alerts Sign-up